In what situations do you implement RUBS

[John Moon]

I've been looking into installing RUBS to increase the NOI. It looks great on paper even with the expenses, but I don't know when it will be acceptable. Would it be strategically smart to always bill back tenants? Should I lower rents and bill back? Does that matter?

I would like to hear from experienced investors who installed rubs and those who didn't against it. Thank you