Dealing with Verizon as a Property Manager

[Adam Jernow]

Hi All,

We manage about several hundred units across more than 20 buildings. We act as agent for all of these buildings. Among other responsibilities is receiving and paying Verizon bills. We also deal with Verizon problems when they arise. 

We have multiple accounts with Verizon's enterprise division and more with the small business division. I've been told that only biuldings with business class services (T1 for example) can be handled by enterprise. This leaves us calling into multiple different Verizon numbers, treated like a mom and pop customer when really we're bigger than that. I'd like one throat to choke at Verizon.

Can anyone give some advice or a strategy on this? Or point me to where this topic has been explored in the past?

Thanks.