First Multi-family Burned Down in Four Months. Help!

[Albert D.]

What the chance!  The worst wildfire in Gatlinburg, TN in a decade somehow found way to my apartment buildings in downtown (near town center).  Luckily all tenants were evacuated by police the night before and no one was injured.  However, most of them lost all their personal belongings and furniture to the fire.  I provided $1,000 each to all eight families to help them push through this tough period.  Hopefully they can find new places to live soon.

I'm now working with bank and insurance company to work out mortgage and insurance.  Also start thinking about options to rebuild.  Anybody has any experience in these matter please share your thoughts.  Any thoughts are welcome.  It'll be even more helpful if you can help answer these questions:

1. What to watch out for when going through the insurance claim process?  

2. What are the main steps and the timeline should I expect of insurance claim?

3. I'm covered by property damage and business income.  Do I need to make separate claims?

4. How should I think about rebuild?

5. Can I build condos instead of apartments on the same site?  What's the pros of cons building condos vs. apts?

Here are some pictures of the leftover of my properties.