Building on MLS but agent said seller is not motivated to show..

[Cody Barrett]

I saw a building on the MLS and figured that I would reach out and grab the pro forma. The agent emailed me back explaining that the seller must not be motivated because they never returned her requests for some of the information I asked for. Is that normal or is the agent dodging me? I figured the agent should already have some of that info ready to give but I haven't done this before so I am not sure what the usual is.

Thanks!