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Updated about 8 years ago on . Most recent reply

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Joe Fairless
  • Investor
  • Cincinnati, OH
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What is something nice I can do for apt residents?

Joe Fairless
  • Investor
  • Cincinnati, OH
Posted

Have any ideas of what I can provide residents of a large class C apt community? 

I'd like to give them something nice and unexpected. Some parameters I'd like to stay within: 

- no rent concessions

- ideally very inexpensive - $5 or less for each person (if it costs anything at all) 

- minimal coordination and time needed to execute 

I'm trying to brainstorm creative ideas and so far have come up with the following: 

- Note of Gratitude - a personal letter to the resident on a nice card that is handwritten and simply says thank you for being part of the community 

- Portrait of Family Drawn by Artist - go on Fiverr.com and get it done for $5. This is more involved as I'd need a picture of them and that would defeat the "unexpected" angle. I like how it lasts a long time though - something they might treasure.  

- Have a pool party with a local singer (or resident singer who is in band) perform - more involved and doesn't reach all my residents, plus more expensive 

- Give everyone a $1 scratch-off lottery ticket with a nice note 

- Give everyone a cutting board (or something else that helps keep the property looking nice) - if they have a cutting board then they might be less likely to cut on the countertop therefore the counter tops would last longer - found that I can buy them for about $2 a piece 

Any other ideas?? 

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Marcia Maynard
  • Investor
  • Vancouver, WA
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Marcia Maynard
  • Investor
  • Vancouver, WA
Replied

We prepare a move-in gift package that includes cleaning supplies (degreaser, carpet spot cleaner, vinegar, baking soda, magic eraser, disinfectant wipes), cutting board, plunger, hand soap, dish soap, paper towels, and toilet paper, presented in a cleaning bucket and reusable shopping bag. ($30)  

At move-in we also loan the tenant the use of drop cloth runners (to protect the flooring on move-in day), furniture moving blankets, furniture sliders, furniture lifting straps, a step stool, and a picture hanging tool kit (with small hammer and picture hooks). 

On going, every November we give a grocery store gift card to each household one week prior to Thanksgiving. ($10)

For our 8-plex apartment community, we established an area where tenants could garden.  We rototilled the ground and amended the soil.  We invited tenants to come with us to the nursery to pick out plants and we paid for the starter plants.  It is an organic vegetable garden.  That was a big hit and really brought the tenants together as a community.  We are now planning a sitting garden, with a nice bench and flowers.

During December we will give a small food gift, such as a jar of jam, box of candy, homemade bread, or hot cocoa.  December-January, we decorate our 8-plex with white "holiday lights", which really makes it cheery when coming home on dark winter nights.  

When a tenant has a life crisis event, like a serious personal illness or death in the immediate family, we send a card with a love gift. ($50)

During extremely cold weather or extremely hot weather we make a personal visit to each tenant to make sure they are prepared for the weather and are keeping safe.

Our "All Star" tenants are those that pay their rent on or before the first of the month consistently over time, take care of the property and follow the terms of the rental agreement and our property rules.  We reward our "All Star" tenants by doing upgrades to their apartments first and respond more favorably to their special requests, tying it to the fact that they are "All Stars."  They also get other gifts from time to time, such as: house plant, flower basket, flower bowl, bedding plant, door mat, fireplace log, professional carpet cleaning of traffic areas (for long term tenants every 5 years).

We do not do rent concessions.

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