Comfort animal making too much noise

[Michael Van Brunt]

Thanks in advance to anyone who can help with this question. We have a tenant that has a comfort animal in a 4 plex. We just received a complaint from the tenant down the hall that the dog is howling, scratching on the door, and otherwise making too much noise for their baby to sleep. What recourse do we have in regards to a loud, disruptive comfort animal?

[Mackenzie Grate]

When you say "comfort animal" do you mean a licensed service animal that comes with the paperwork? If so, it will probably be significantly more difficult to evict based on this. Definitely consult a lawyer if that is the case to make sure you follow local laws exactly as outlined. If there is no paperwork, you will have a lot more leeway in order to address the situation.

Document everything. Send all communication via email, not texts (because they tend not to hold up well in court) and if you speak in person regarding the situation, document it with a follow up email "as per our conversation..."

Hope this helps a little bit. Good luck!