Ocwen "Relationship Manager"

[Chi Soul]

What is that?

After a few months of dealing with Ocwen after saxon sold the loan I was told one week ago that Ocwen has all the paperwork and a relationship manager can call my client on october 25th. The person in india couldn't tell me what the call would be about or what the status of the short sale is.

Is this a good or bad thing and what should i be looking forward to?

any help offered would be greatly appreciated.

Thanks in advance