Loan modifications questions help please

[Dave Oneal]

I’m looking for assistance or knowledge on loan modifications My friend has been working with a lender to modify their loan and it’s been going on a year They did try to make a payment on their loan after their hardship was done but the payment was sent back They have been working direct with the lender since March and began to use a non profit place in November to continue to try to modify The lender has had them fill in the same paper work over and over My question or request to the group is this; Are there any faster ways to make this modification happen for her? She wants to stay in the home and can not pay the past due amount but can pay the payments if it was modified Any help is appreciated and thank you