Getting started with equator

[Mark Yuschak]

I'm working with a client who has BOA as his note holder. I tried uploading everything to equator, but of course equator tells me that it can't find the loan number. I called the 800 number and they said they needed the 3rd party authorization in order to get started. Fine, no problem. Sent it in. Three days later I called back and they acknowledged receipt of it, but said I can't use equator until my client initiates the process through bankofamerica.com/shortsale. My client couldn't login to that site so he called the 800 number and got bounced around and ended up with no more information than what he had when he started.

Does anyone know what the purpose is of the bankofamerica.com/shortsale site? It seems stupid and very redundant.