BofA giving me the runaround - auth form

[Account Closed]

So far, my dealings with BofA have gone like this
- Faxed in my authorization letter, wait...wait...wait some more
- finally, they see it in their system
- When I call the loss mitigation department again, they can no longer see it, because im talking to a different department
- Submitted short sale package, the stack of paperwork was nearly 1/2 thick and the resulting pdf file was nearly10MB on the lowest resolution!
- Within 3 business days (that was fast for rejection!), I get a letter informing me they cant accept my offer because my authorization letter has a signature that doesnt seem to match the signature on the original loan documents. THIS IS THE SAME AUTHORIZATION LETTER that I faxed to the first number they gave me, and the rep I talked to said it looked fine.

:roll: