Short sale taking too long?? What can I do?

[Garrett Diegel]

Okay, I am new to REI and am writing this post while out of the office. So, needless to say I am not in possession of my exact offer dates and info. That being said I wanted to get some advice on a not so recent short sale offer we made on a Tri-Plex. I'm not so concerned with the cash flow and investment numbers in this case as I am with what actions I can take or questions I can ask my realtor to be more informed of the process and hopefully expedite the closing process.

So as I said I don't have all of the exact info but here are the basics. 

Short Sale list price $147,000

Offer Price: Cash offer $127,500 (made in Aug 2015)

Action: Offer accepted by the seller and moved to the bank for review (Aug / Sept 2015)

Most recent update from Chase: (email from bank official regarding the deal ) valuation was completed the end of last week. I just checked with the bank and they have not received it back yet. It can take several days before the bank will receive it but I called to also see if the file was assigned to a negotiator yet. It isn't but last week they said that could take 7-10 business days.  (January 26th 2016)

My Question: I guess I am not so much concerned but questioning the time line here. I know that short sales can take quite a while but is this normal? Should I expect for this deal to not pan out? Am I being to easy on my realtor? Should they be more on top of this deal maybe than they are? As I said I am fairly new to the REI world so I may not be fully articulating the information you need to help answer my question so please just ask and I'll help clarify the deal or follow up with my realtor for more recent info.

Thank you so much!