What are my options?

[Tom Linnik]

I sent out some letters and I got a call back from a lady. She said the bank gave the house to select portfolio servicing, shes happy to give me the house and says it needs to be refinanced. Its a nice house and she just wants to stop being harrassed by the company. They keep sending her letter and such. 

Im new to this and was wondering what my options are and is this a potential deal?