Buyer paid loss mitigation fees on short sale???

[Paul Zofsak]

I am dealing with a listing agent locally that handles mostly short sales, one of her fees that is paid by the buyer is a $4k loss mitigation fee. I am still new to investing and even newer to dealing with short sales; and I am dealing directly with the listing agent. My question is, is this normal and acceptable or is the agent "passing the buck" by having someone else negotiate with the lender and passing the fee onto the buyer and still taking their 3%, or in my case 6%? I can understand the advantages of having someone negotiate on your behalf, but is $4k about right, and should the buyer be paying for this? Also, is there anyway to roll this fee into the financing; as of yet the agent is telling me it is paid out of pocket outside the financing?

Thanks, Paul