How to Deal with Non Responsive Leasing Broker

[Kim Hopkins]

Hi, this is my first time posting in Bigger Pockets so thank you in advance! We own an out of state 45,000 SF multi-tenant light industrial building in Texas (we're in California). We were hit with quite a few vacancies upon acquisition. Our leasing broker is very intelligent when we talk with her, but hard to get ahold of. For example, our largest tenant is 20,000 SF and is delinquent on his rent, so we want to advertise his space ASAP in case he vacates. Our leasing broker told us she would start advertising mid June but has not prepared the marketing flyer yet or taken pictures. She fully leased the other vacancies but we don't have enough experience in the market to know if she took a reasonable time to do this - for example, we had two 6,000 SF spaces and it took 6 months to lease each of them. When we talk with her, she's smart and says she will do something but sometimes she does and sometimes it takes weeks and weeks. Not sure if this is the best we can do - it's not a huge property and most units are 2k-6k SF so the big management companies are typically too big for us. Thank you again.