Commercial tenant has minor roofleak, wants mold abatement....

[Casey Miles]

I recently purchased my first commercial property. 2 weeks ago the tenant reached out regarding a roofleak. We've had some decent monsoon storms and it has backed up roofing companies. I decided to have my handyman patch the roof and do the drywall repair. The damaged area is roughly 12"x12". I wanted to complete the roof repairs before repairing the drywall for obvious reasons. Now the tenant is requesting a mold abatement company. I know the damage doesn't require abatement. How do I address their mold concerns (without costing me a mini fortune which an abatement company will gladly charge) When do you call in abatement company and when do you just cut out the area and repair. Thanks in advance, Casey

[Casey Miles]

@Ash Patel, You're right about being jaded by the last owner. Shortly after closing I met with the office manager. The landscaping wasn't being done regularly, etc. I quickly got that addressed the day we closed. I'm now dealing with their facilities manager so it's probably a good idea to reestablish the relationship. 

As soon as I get back home I'm going to have to reach out and do lunch. Thanks for the reminder that this is a relationship business as it is anything else.