Likes and dislikes - Title & closing company feedback

[John Green]

I am looking for feedback on what title and closing companies can do better. What would make the process easier? What makes you choose one company over another? What do you wish they would STOP doing? Would you be interested in e-closings, where available? What about a flat-fee closing? 

Looking for any and all ideas to improve the process and experience for investors and buyers/sellers alike. Thanks in advance. Look forward to hearing some feedback!