Answering Direct Mail Calls!

Buying & Selling Real Estate
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Answering Direct Mail Calls!

Kyle Trotman
Kennesaw, GA · Member since 2019 · 61 posts · 27 votes

Hey guys! I am absolutely terrified of talking to potential sellers because I feel that I'm super awkward. I'm just wondering:


1. How do you handle calls if you work a full-time job where you can't necessarily stop to talk with the seller? Is setting up a Google Voice account with all your info a good way approach this and then call them back later or is it critical to answer when they call?

2. What are the items you are looking for from each potential seller on the phone? Do any of you guys have a defined checklist to keep you on track and to keep the conversation going of information you are looking for from the seller?

3. What are some good ways to organize all of the potential seller's information and how detailed of information do you keep? I would imagine a spreadsheet would be the most practical but just wondering if any of you guys found any other efficient way that works for you. 

Would really appreciate any feedback that you guys may have! Happy investing!

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Ehsan Rishat
Specialist · Carlsbad, CA · Member since 2018 · 1k+ posts · 638 votes
6y

Hey @Kyle Trotman,
1. If you have a full-time job, hire someone to pick the calls for you. You can find cold calling experts on Upwork. Also, you don't want to miss a single call from your direct mail campaign. If you're not receiving their calls, some other investors will and before you get a chance of thinking to call back, the deal will be gone. 

2. Take as much information you can. Check this out:  https://fitsmallbusiness.com/real-estate-cold-calling-scripts/

3. There are plenty of free CRM out there you can try.

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  • Frank Procopio
    Real Estate Agent · Naples, FL · Member since 2016 · 298 posts · 268 votes
    6y

    If you are not good on the phone then I would get good or bring on someone else who is. Being confident and sounding knowledgeable is key. Try a simple system like pipe drive it allows you to store and prioritize seller information. 

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  • Kyle Trotman
    OP
    Kennesaw, GA · Member since 2019 · 61 posts · 27 votes
    6y

    Thanks @Frank Procopio! Do you look for any further information on the potential seller's property or is it more of gauging how much motivation they have to sell? 

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  • Frank Procopio
    Real Estate Agent · Naples, FL · Member since 2016 · 298 posts · 268 votes
    6y

    I get as much information as I can when I have them on the phone. Also even try to get an initial price. Time is your most valuable commodity 

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  • Ehsan Rishat
    Specialist · Carlsbad, CA · Member since 2018 · 1k+ posts · 638 votes
    6y

    Hey @Kyle Trotman,
    1. If you have a full-time job, hire someone to pick the calls for you. You can find cold calling experts on Upwork. Also, you don't want to miss a single call from your direct mail campaign. If you're not receiving their calls, some other investors will and before you get a chance of thinking to call back, the deal will be gone. 

    2. Take as much information you can. Check this out:  https://fitsmallbusiness.com/real-estate-cold-calling-scripts/

    3. There are plenty of free CRM out there you can try.

    1Reply
  • Kyle Trotman
    OP
    Kennesaw, GA · Member since 2019 · 61 posts · 27 votes
    6y

    Thanks for all your help @Frank Procopio and @Ehsan Rishat, really great information. 

    I'm sure you guys are much further along in your investing journeys than myself but I maintenance HVAC units at an apartment complex. If you guys had any questions on anything HVAC feel free to shoot me a message. 

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  • Chris JacksonPro Member
    Investor · Southold, NY · Member since 2016 · 173 posts · 154 votes
    6y

    @Kyle Trotman - you are overthinking it. Don't give up so quickly. I sucked on the phone. What you are doing is Tommy-Boying the situation. You are acting like every lead is a pretty little pet. Then you crush the little pet by trying to close every one.

    Have a cadence of important bullet points to get to. Ask questions. At first dont try to be johnny closer. Just talk to people and developer your own style. You probably have an inner closer waiting to come out. Mess up 50 calls before you hand off the phone to someone else. you need time to get better

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