Memphis Invest and General Turn Key Question

[David Pierce]

So I have been researching Turn Key companies for about six months (most of the more reputable ones). I like MemphisInvest and their markets, not to mention everyone seems to have a good opinion of them. I talked to one of their employees yesterday and became quite concerned when I was introduced to their model. Everything seemed fine except when I was told about how they do ARV and appraisals. If the house doesn't appraise at what they are selling it for, it apparently is on the investor to come up with the additional cash (downpayment) to meet the asking price... This seems crazy to me, as in my opinion, this should be the responsibility of the seller (not the buyer). Am I missing something here? This may put the brakes on me working with them, as it doesn't seem like a sound business practice (heavily favors company vs. customer).

Someone please help me understand this,

Thanks