Trouble with Fannie Mae

[Matt Jones]

I'm having some trouble with purchasing a Fannie Mae property that was in the first look period when I made a full price cash offer offer as an owner occupant.  There were 6 days left in the first look period when I made the offer, Fannie Mae countered two days later that they would take the offer but I had to confirm that my offer was not contingent on my house selling(it wasn't) so I confirmed.  That was last Thursday at 11 a.m. and they have yet to acknowledge that I accepted their counter.  Worse, today was the first day the property was open to investors and they received 8 offers!  The broker doesn't seem to have any idea if Fannie Mae will accept my offer, make it a multiple offer situation with the investors or take the best investor option.  Has anyone dealt with a similar situation?  Is there anything I can do or any way to contact Fannie Mae directly?  What is the point of a first look period if they are holding or turning down full price cash offers?