Selling Your Home

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I hope someone can help me. I "sold" my home 9 years ago to an investor in Texas. The mortgage loan remained in my name. They have been very good with making ALL payments on time and paying all taxes, insurance, and HOA dues. I am wanting to buy another home but since this loan is still in my name, I am not sure if they are going to want information or not approve me. Does anyone have any advise on how I can get the loan out of my name? It has been 9 years so I am sure that the equity is there. I have asked them several times if they have any potential buyers and all I am told is that they are waiting to get the "right" appraisal so they can make their money back. I don't understand what that means. I am open to any advise, please. Thank you.