Purchasing Books through Bigger Pockets Advertisement

[Alex Hamilton]

I would like to know if anyone has every actually spoke to anyone connected with Bigger Pockets.  I've gotten e-mails correcting my Post, threats to take down my Post if they violated Rules etc.  But, I can't find an actual customer service person.  I'm concerned because, I may have purchased an "Audio Book" for $147 that i'm having trouble cancelling because I was under the impression that I would be shipped an actual Book from the Advertisement that did not mention "Audio."  anyone with similar problem?