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Updated almost 9 years ago on . Most recent reply
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Anyone Else Not Getting Keyword Alerts?
I haven't gotten any keyword alert emails since sometime yesterday. Is it just me?
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Hi @Joshua Dorkin, @Mindy Jensen,
I was struggling with the lack of keyword alerts yesterday also, but then I looked closely at the one I received today. It said, down below, in that area I have become used to ignoring after looking at thousands of these:
I rely on these keyword alerts to not be late to the party so to speak :-) I usually have BP open all day on my browser, and do not necessarily click through to a conversation through an email, but I rely on the notification from the email to alert me in a timely fashion.
That said....I would really prefer that instead of changing my settings on your own and leaving it up to me to figure out what is going on (took me a whole day) and then make it my responsibility to change them back, that you would ASK ME first if I would like my settings changed. I set my settings the way I wanted to to begin with, and if and when I'd like them changed, I will do so myself.
Thank you for your concern over my email traffic, but I'd prefer to have control over it myself. There are likely quite a few others out there that missed this warning in their alert as it simply blends in with the rest of the text. It was the sudden cessation of email that caused me to question, and then I could figure nothing out until I actually got one.
Curious....does the email traffic clog up your server in someway that reducing the volume on your end would be beneficial?