I have a Reference that is stuck...

[Scott Costello]

Hi @Account Closed.  I was giving another member a reference.  I submitted it and the member asked if I make one slight adjustment.  Well now the reference is stuck in my pending references.  If i try to click the edit button I get a "page not found" error.  

I submitted a support ticket a couple weeks ago and the only response I got was asking me...

"if the issue has been resolved?  and if not then reply to this email to open the ticket"

I reply to the email and then a week later I get another email saying the same thing.  Any chance we could just delete the reference and I'll do it again?  If I try to do the reference again right now it says I can't because i've already done one.  

Thanks so much!

-Scott

[Hilary C.]

Hello, Scott!

I'm sorry this slipped through the cracks....

Our IT team is on top of this, and it should be corrected soon. We will let you know if anything changes.

Thank you so much for making aware of this issue! It helps us a lot :)

If you need anything else, please let me know!

Best,

Hilary