What's the deal with bad businesses?

[Sebastian Gast]

Not to be a negative Nancy, but I am really struggling with the lack of professionalism that so many service oriented companies/businesses show.  They don't call when they say they are going to, they show up late, they don't follow instructions, they don't respect deadlines, etc.  I feel like I am running a babysitting business sometimes.  If I don't stay on them like white on rice, the tasks that I am PAYING them to do don't get done how I want them to.  If you believe in capitalism, then people like this shouldn't be in business for very long... so why are there so many of them out there and why do I feel like I have to weed through 100 businesses before I find somebody I can more or less depend on?