What makes a contractor stand out?

[Beth D.]

As an investor, what are the most important aspects you look for in a contractor? What makes them stand out among the dozens of others doing the same trade?

When you have a contractor you use regularly, what would make you consider trying a different person for a job?

Do you respond more to/prefer one-on-one marketing and "elevator pitches" or by receiving professionally prepared, informative materials? Or both?



(I am asking this because my husband - who is a contractor - is looking to expand his investor accounts. We've decided to move more predominately into that niche versus homeowners as the "busy" season starts to slow down).

I greatly appreciate your input!