Do I have any Recourse? (Investment Mortgage)

[Sean Barber]

Long story short... I applied for a refinance of my investment mortgage using a company I have used before. We went through the entire process and I got everything that they asked for to them within 24 hours of their request. Closing day came but nobody scheduled it with me or even notified me. The closing attorney rescheduled with me but the lender never opened their email notification that the loan didn’t close. The day of the next closing the attorney said that we couldn’t close because the lender wasn’t ready. The rate lock had expired and they didn’t extend it because they didn’t open their email. Attorney is blaming the lender and lender is blaming the attorney. Now the lender says I have to pay additional discount points to get the same rate since rates have gone up. Shouldn’t the lender have to eat that cost since it was their error? What options do I have? I’m also out $700 for the appraisal that I paid for out of pocket!