Steer clear of Launch Financial Group and Jason Weaver

[Latrese Guinto]

I shared this letter with a processor who called me from Launch Financial Group. The processor called me after I terminated the contract due to an unmatched level of incompetence on their part. I wish I had done more research as there is no place to find any information on these guys except for their website, which is kind of a red flag.

Subject: Formal Complaint Regarding My Experience with Launch Financial Group

To whom it may concern;

I am writing to formally express my deep disappointment with the services provided by Launch Financial Group, specifically regarding my interactions with Jason Weaver. I believe it is important to share my experience to highlight the significant issues that led me to terminate my engagement with your company, and to ensure that others do not face similar challenges.

I first began working with Jason Weaver on February 20, 2025, when I received an approval letter. However, I quickly discovered that the preliminary numbers provided to me were not aligned with the final figures, which I understand can be influenced by factors such as credit assessments. While I can appreciate that some discrepancies are inevitable, what followed in the process was nothing short of frustrating and unprofessional.

Our initial closing date was set for February 28, 2025. When I provided the original contract to Jason, he indicated that more time would be required, so we adjusted the closing date to March 14, 2025. This allowed an additional two weeks. As that date approached and I was told we would not meet the March 14 deadline, Jason was unable to provide a firm closing date, despite repeatedly assuring me that my file was being worked on. The sellers, who had already moved out and were paying both a mortgage and rent, were placed in a very difficult position. When I mentioned this to Jason, he seemed to imply that we were being dishonest, citing pictures from the inspection that did not accurately reflect the sellers’ situation. This was both unnecessary and hurtful, especially considering the financial strain the sellers were under.

As we neared March 14, Jason informed me that we could not close on that date, so the date was then moved to March 21, but as we approached closing, around March 19, Jason conveyed we would not be closing on March 21 and that the sellers "would not walk away from the deal," so to just give them time to work on the file. The sellers were already moved out (based on the March 14 closing date), desperately needed to sell the property for financial reasons and Jason was simply implying that their concerns were irrelevant. Still, he could not provide a confirmed closing date, leaving me with no way to communicate a definitive timeline to the sellers.

The date was then revised to March 28, 2025. This date was chosen because Jason stated “just tell them Friday, and hopefully it will be done by Tuesday.” However, on March 26, I was once again informed that we would not be able to close on that day, and my file was being rushed. The date was then shifted to April 4, 2025. Just days before that date, I was asked to submit six documents, which I did promptly, minus one document. This document was not available because it was a quarterly statement and wouldn’t be available immediately after the close of the quarter. However, when Jason asked for two of these documents again the following day, one still being unavailable, he seemed to want to wait for the availability of the quarterly statement, which impacted the closing date. Michael Grimes, Jason’s manager, stated that I could provide a letter of explanation instead, but Jason insisted on the original document. This conflicting guidance only served to delay the process further.

At this point, I was informed that my father's IRA could not be listed on the deed as originally planned. Jason's response was to simply suggest that we proceed without it on the deed and "pay the taxes [that would be assessed for misuse of funds] with the profit from the property" Given the significant financial implications of this decision, this suggestion felt both unprofessional and dismissive of the serious concerns at hand.

At this juncture, I made the decision to terminate the process on April 9, 2025. Jason’s conduct throughout the process, including his unprofessional communication with my agent and his disregard for the impact on the sellers, left me with no confidence in his ability, or that of Launch Financial Group, to facilitate this transaction. Even after I terminated the process, Jason continued to reach out in an attempt to keep the deal going, despite my clear request to discontinue.

Additionally, despite asking twice, I was never provided with Jason’s Colorado broker’s license number, and I was not informed at the outset that he was acting as a middleman broker. This lack of transparency contributed to the slow and disjointed nature of the process.

In total, the closing date was changed six times, and at no point did Jason or Launch Financial Group offer an apology or express any genuine concern for the challenges this caused all parties involved. While I was repeatedly told that my file was a priority, the consistent lack of answers and respect for my time and the sellers’ circumstances led me to the decision to disengage.

I have had the experience of closing on other properties, and I have never encountered a process as disorganized and dismissive as this one. It is deeply disappointing to see such a lack of professionalism from a company that should have prioritized communication, respect, and transparency throughout the process.

I trust that you will take my concerns seriously and ensure that others do not face the same frustrating and unprofessional treatment I endured. I will not be working with Launch Financial Group again, nor would I recommend your services to others.

Sincerely,
Latrese Guinto
Bell Baker Ventures LLC