Mortgage Brokers and Lenders

[Jonathan Honohan]

Mortgage brokers: What do you love about the lenders you work with, and what drives you crazy? 

Looking to hear your insights on what makes a lender great (or not-so-great)!

Lenders: What do you love about the mortgage brokers you work with, and what frustrates you the most? 

Curious to hear your thoughts on what makes a great broker (and what doesn't)!

[Matthew Becker]

Crazy: Purple Hair and being dumb but not knowing it.  Now they go together for sure but not always.  Most don't understand taxes:  For example, a girl with purple hair at my credit union did not understand depreciation, and I did not get into Cost Seg with her because she really would not understand that.  I was buying an RV, and she said I didn't qualify because of my income.  I broke down all my taxes and depreciation to show her I made 1M this year.  She said I understand Depreciation.  I said clearly you don't.  I don't bank there anymore.  

What I love:  Old Man Dan at a local Umpqua bank.  Great guy who understands taxes and is always close.  Also, he makes wine on the weekend.  He gives me a bottle and a hug when I see him.  He is my favorite banker ever.  Tickets to football games are nice, but understanding taxes, so I don't have to qualify, is fantastic.