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Updated over 2 years ago on . Most recent reply

User Stats

2
Posts
5
Votes
Marc McAteer
  • Investor
  • Annapolis, MD
5
Votes |
2
Posts

Dominion Financial Services

Marc McAteer
  • Investor
  • Annapolis, MD
Posted

Terrible Customer Service! No one at this company knows how to use a phone. After dealing with them for 3 weeks on a deal, not one person of several returned a phone call, only got email responses! After receiving a high pre-qualification letter, 22 days after applying for a loan, they email back "comps don't support". This could have been done the first week, instead of wasting everyone's time! Don't Waste  Your Time with this company!

Most Popular Reply

User Stats

63
Posts
42
Votes
Jason Smith
  • Weatherford, TX
42
Votes |
63
Posts
Jason Smith
  • Weatherford, TX
Replied

I had the same service issues.  they are making a bad name for themselves and it will soon catch up with them.  

They changed the interest rates at closing and dropped my loan amount by several thousand dollars siting that I requested it, which is completely false.  Bait and switch   

  • Jason Smith
  • Loading replies...