When/if to look into a new Property Manager?

[Blair Murphy]

Just curious when would be a good time to start looking elsewhere in regards to a new Property Manager. My property (purchased in February), a 4-plex in Sacramento, was vacant to begin with and has not had any luck in aquiring tenants and I'm not sure if it's due to in part to a lazy PM or said PM with too much on their plate to put much attention to my property. I live in another country and was referred this PM by my Real Estate agent who I worked with to get the property.

After researching the PM, I noticed a "rip-off report" with this person, however that was on the disgruntled renter side and not the owner side. I'm starting to think about shopping around for a new Property Manager and was wondering if I could potentially black ball myself within the Property Management world or if it is even worth the hassle to change PM's as how much value added do they really provide when the property is vacant to begin with?

Does anyone have any experience with this?