What is a reasonable expectation from an agent?

[Account Closed]

Hey everyone!

I am shopping around in Dallas for a Duplex (recently made a couple offers) and have been very actively searching out deals, analyzing them, and sending them to my agent. My issue lately unfortunately seems to be with my agent. We have been working together for 1.5 months or so and have made offers on two properties. When we first started working together he was great. Literally everything I could ask for in an agent. Responsive, knowledgeable, motivated, and a super nice guy! Unfortunately there has been a large change in just about all of that recently. After the first two weeks or so it became much harder to get a response from him. He has taken 2-3 multi-day vacations (he said he would be working while on the road) during which several deals I told him I was very interested in slipped away without us even having the chance to submit an offer. I emailed him about both several times but he could never seem to find the time to email back or return a text within a 12-24 hour period or to even give me a quick phone call like I asked. Now even while he's not on vacation it's hard to communicate with him and a response within 10 hours is rare. My frustration is not with not being able to close on a property but rather the fact that In a competitive market like Dallas I can't seem to even get my agent to communicate with me. I'm not asking for him to respond within 10 minutes all day everyday or even within an hour. But I feel like the one response a day or two if I'm lucky is a little bit ridiculous especially in a highly competitive market. If he does respond it's a quickly put together CMA that couldn't have taken more than 5 minutes.

It’s unfortunate because he started out so strong and I genuinely do like the guy. He is part of a reputable team in Dallas and my question to the BP community is:

What is reasonable expect from an agent?

Am I asking too much?

What can I be doing better in this situation?

Thanks!

[Brandon Carriere]

No, you're absolutely NOT asking too much.  You need to do whats best for you, and this is business..  Find an agent that will meet your needs..  

I go above and beyond for my clients, and NEVER ever do they have to wait even 12 hours for a response..  I feel for what I get paid, that the least I can do, is provide timely service and put you in the best position to accomplish your goals..