Is agent steering illegal?

[Nick Abbate]

Heres what happened. I called on a 3 condo package and the agent tried for over a half hour to try to get me to want to buy something else and not the one I called which I really want. Is this legal and what recourse if any do I have? :D

[Mat Lewczenko]

Mark makes a good point. Aren't we all trying to convert all our calls into qualified leads?

How many times have we kept out signage for a property "3bed 2 bath must sell fast" in order to build our buyer's list? Only to answer the phone, "Oh, yes, sorry, we just got a contract on that home, but I have others that you might be interested in."

Granted, having a license forces you to play by a different set of rules. So without more info I'm not sure if I would call this steering, i.e. "don't buy in that 'ethnic' neighborhood, I have more properties for people 'like' you". Sounds more along the lines of lead generation and trying to convert another lead/sale.
Again, without more info it's hard to tell if there was any wrongdoing.