CRM software - best products?

[Bob Lowry]

I am an investor that is just starting a real estate brokerage and want to use the most dynamic software to capture leads and manage them through a relationship lifecycle to closure. I would like to get feedback from other professionals on their opinion of the best CRM software packages for the real estate market. I am interested in your opinions both from the broker/agent perspective and the customer/third party perspective - in other words, ease of use and value.

Also, if you are willing to discuss privately, please also let me know, provide a phone number and I will call to collect more data.

Thanks to all for the help.