What to do when my agent makes a unforgivable mistake

[Rick Im]

Hello,

You won't believe this happened. Last week, HUS accepted my bid on a really good deal and I gave the earnest money in time. My agent passed the deadline of 2 business days to submit necessary documents online. My agent came up with an unacceptable excuse ("I thought ...) although the HUD initial email clearly delineates the necessary steps. Today HUD notified that our bid was cancelled because they did not receive the requested information and documents, and the property is now back on the market. If I sell this property after making minor cosmetic repairs, the gain would be 50-60K. I am trying to understand what my options are.

Rick