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Updated over 2 years ago,
How Do You Put Client's Interests First?
Hey BP Community!
I just had a client back out of a good deal after getting cold feet. They had goals to house hack via an airbnb and get in for a certain price and this home checked all the boxes, but due to some personal things going on with them, when it came time to do the deal they backed out. (Which after talking to them I think that's their best decision, I don't fault them, just trying to give some context)
Obviously, I wanted to make the deal happen. It checked their boxes so I encouraged them to pursue the deal. I experienced the temptation to push them hard and put my interests of closing a deal at the forefront. I didn't act on it, but it's something I'm trying to be aware of and I don't ever want a client to experience negatively.
My question is this - how do you guide and coach your clients towards their stated goals, without pushing too hard and putting your interests of closing a deal above what they want to do or their best interests? How have you seen that play out in your business?
Debriefing with another real estate industry friend he said, "You didn't know? Being a real estate agent is being a therapist half the time." haha I'm starting to realize that after getting a few deals under my belt! Would love some insight into other's experiences and how to walk this fine line with the most integrity!
- Ryan Williams