Self Managing Tips & Tricks

[Alfredo Alfaro]

Hello, as I am looking to house hack a Quad-plex or Tri-plex I am curious how other people have self managed their properties. 

What kind of software are you using, if any, to facilitate repair request from tenants and to receive payments or notify tenants of late payments and such? 

What has helped with communication between the tenants and you?

Also I know a lot of people are split between telling the tenants that you are the owner or just telling them that you are the property manager. Thoughts?