Questions about Rent To Retirement

[Keaton Reiners]

Hi everyone,

I am a young investor who is just looking to get started in REI. I don't currently have a lot of capital, but I will soon be graduating with a degree that will provide me with a fairly lucrative job. I have been reading about different types of turnkey options, from things like JWB in Jacksonville, HomeUnion, or a service that simple helps connect you to various options like Roofstock. I have heard great things about Zach at Rent to Retirement, and I have a few questions about how they operate.

1. I know they operate in multiple markets. If I wanted to build a very large and diverse portfolio eventually, would it mean that I would inevitably be working with a bunch of property managers, service and repair companies, etc? Or does Rent to Retirement operate between you and those services so that your time and involvement is kept to a minimum? Ideally I would like things to run "in the background" as smoothly as possible.

2. I mostly hear about Zach, and it sounds like he's awesome! I know he prides himself on building a great long term relationship with all of his clients, but how sustainable is this in the long term? Is it just Zach, or is there a whole team? If I plan to grow a sizable portfolio over the course of 40-50 years, how does this all look for the long term?

3. How extensive are the services they offer? For instance, if I wanted to pursue a plan to do cash out refinances on homes to grow faster, would Rent to Retirement facilitate a lot (or most) of this process? I suppose most of my questions come down to a similar theme, which is "how hands off can I truly be while also growing aggressively and with multiple techniques?"

I would love to hear any and all input from those who can help, thanks for reading everyone!

Keaton