Skip to content
×
Try PRO Free Today!
BiggerPockets Pro offers you a comprehensive suite of tools and resources
Market and Deal Finder Tools
Deal Analysis Calculators
Property Management Software
Exclusive discounts to Home Depot, RentRedi, and more
$0
7 days free
$828/yr or $69/mo when billed monthly.
$390/yr or $32.5/mo when billed annually.
7 days free. Cancel anytime.
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
Starting Out
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated almost 14 years ago on . Most recent reply

User Stats

78
Posts
5
Votes
Peter Haymond
  • Multi-family Investor
  • San Jose, CA
5
Votes |
78
Posts

How can you increase lead capture rate with a full time job?

Peter Haymond
  • Multi-family Investor
  • San Jose, CA
Posted

I'm graduating this August and will be working a FT job.

I've heard that 50% of sellers hang up if they reach an answering machine pre-recorded response. Now I'm not aiming this question to those of you who just started taking your calls live, which I understand is the best way to get experience & learn this business, but I would like to hear from someone who worked a j.o.b. and took sellers leads using a system to eventually run an real estate investment business full time & quit their job.

I understand after your phone system you can:

a. answer calls live (not an option for me until after work)
b. use a virtual assistant to answer your calls live
c. use a live answering service, like PAT live
d. use an answering machine
e. use an internet call capture service

Whatever the system is that works the best, it has to fit in my business model to create repeatable profits. The whole point of me doing this is so I can hit my first goal of $5000 profit or more per month so I can quit my job to run my business full time. I am creating systems so I can outsource a lot of the technician work to others I'll add to my marketing and operations team. I appreciate your input.

Most Popular Reply

User Stats

1,022
Posts
401
Votes
Brian P.
  • Wholesaler
  • Salt Lake City, UT
401
Votes |
1,022
Posts
Brian P.
  • Wholesaler
  • Salt Lake City, UT
Replied

Peter

Saw the Hayward thing, are you getting a degree from up on the hill, Cal State? Anyway it brought back memories of taking our dates up there to watch for flying saucers in the 50's.

I know you think the question is simple but the fact is on lead capture is whether by getting a immediate contact is worth it. In my career my motto was to get there first-est with the most-est.

In the following years I began to question if this effort was worth all the trouble. People that needed an answer to something yesterday and had you jump through hoops usually turned out to be flakes.

We didn't have all the tech stuff we have now and I used an answering service that I had answer using my company name, they were told I was out with a client or whatever and would be checking in shortly, and I could return their call then, or at sometime of their choosing which might be more convenient for them.

Later with a pager, things were a little better for a quick response. Finally with the walkie- talkie size mobile phones that cost you a buck every time you got a wrong number and a phone bill equal to some peoples income, you had the so called immediate response.

You know what?, the day I gave up getting to each caller right now proved to me I wasn't giving up much by using a more relaxed approach. And the quality of the leads I did make contact with actually improved. So I only lost doing business with a lot of time wasters. The occasional real prospect I lost was more then offset by spending that effort on my marketing ten-fold.

I don't know what your new job is going to be but some friends of mine are able to take calls on the job with their cell phones, maybe you will be in that position. Plus a good website will reduce some of these calls and maybe a sort of partner where you can help each other out.

Loading replies...