Turnkey Rental Property a good idea for a first-timer?

[Cassandra Boyett]

We live and own in California where we can't afford to do much, so we'd like to invest in a rental property somewhere else and this will be our first purchase (aside from our home). 

Can anyone break down how Turn-key property companies work, what they charge and such? We have a lot of family in the Tennessee/Arkansas areas and Ive read Memphis is a good area to look. 

Any tips and info would be much appreciated!