What do investor look for in a property manager

[Mike Fontaine]

Hello everyone! I was hoping to start a conversation. It has been a statement that I continue to hear all over the place,"it is really hard to find a good property manager." As my business as a property manager starts in MA I wanted to reach out to the investors that are either considering using a manager or are using one currently. What are the services and practices you are looking for that makes a manager "good". Also on the other side of the coin what are some of the horror stories that make a manager a "bad" manager.