Unmet Needs In Property Management?

[Ben Cochran]

I'm taking a business class and my assignment this week is to inquire about unmet customer needs and discover what competitive advantages a business must have to succeed. If you own rental property and use a property management company, I would be so grateful if you took the time to answer the following questions:

1. Why did you choose the property management company you use? What competitive advantage did they offer that attracted you to them?

2. As a income property owner, what do you feel is the greatest unmet need from your property management company?

Thank you in advance for your help!