Skip to content
×
Pro Members Get
Full Access!
Get off the sidelines and take action in real estate investing with BiggerPockets Pro. Our comprehensive suite of tools and resources minimize mistakes, support informed decisions, and propel you to success.
Advanced networking features
Market and Deal Finder tools
Property analysis calculators
Landlord Command Center
ANNUAL Save 54%
$32.50 /mo
$390 billed annualy
MONTHLY
$69 /mo
billed monthly
7 day free trial. Cancel anytime
Short-Term & Vacation Rental Discussions
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated 13 days ago on . Most recent reply

User Stats

97
Posts
129
Votes
Michael Calvey
  • Head of Sales at BiggerPockets
  • Denver, CO
129
Votes |
97
Posts

Airbnb's CEO says he wants to make the app the Amazon of travel.

Michael Calvey
  • Head of Sales at BiggerPockets
  • Denver, CO
Posted

Airbnb just dropped their Q4 numbers, and something caught my eye that hosts need to pay attention to: while they're raking in $2.5B in revenue (up 12%), they're dumping massive resources into platform "improvements" - 535 of them to be exact.

As someone who follows the hosting space closely, here's what's interesting: they're clearly betting big on AI and tech upgrades, but what does this mean for hosts' bottom lines? Are these changes going to help you get more bookings, or are they just making the platform more complex?

Veteran hosts - have you noticed any impact from these updates on your booking rates or revenue? And for those thinking about jumping into hosting in 2025, with Airbnb's stock jumping 14% pre-market, is this the signal you've been waiting for, or does all this platform tinkering make you nervous?

The growth numbers are impressive, but I'm more interested in hearing from the people actually powering this platform. How are these changes playing out in your day-to-day hosting operations? 🏠

P.S. If you want more insights in the STR Market make sure to get our newsletter to stay up to date: https://www.biggerpockets.com/podcasts/short-term-rental

Airbnb shareholder letter
  • Michael Calvey
  • [email protected]
  • Most Popular Reply

    User Stats

    263
    Posts
    220
    Votes
    Leora Merrell
    • Rental Property Investor
    220
    Votes |
    263
    Posts
    Leora Merrell
    • Rental Property Investor
    Replied
    Quote from @Jon Martin:
    Quote from @John Underwood:

    I hope they can make the app more like Vrbo's. Airbnb 's app is clunky and more difficult to use than Vrbo's.

    From my own experience and what I hear from most others you are in the minority with this opinion. Maybe because you use VRBO more?

    I started using both at the same time and found AirBnb to be far more user friendly with less clicks/swipes needed for any task. Whereas with VRBO I've had several tech issues that were unfixable, such as photos that never load no matter how much I manipulate them, and a catch 22 with the dynamic pricing that never worked that locked me out of my calendar. With AirBnb I've never had anything remotely as frustrating. 

    I found the same thing as a guest as well. 


     Agreed. This is the first time I have ever heard anyone prefer the VRBO app over Airbnb. I prefer VRBO guests hands down and that they don't interfere with hosts as much as Airbnb, but the app and website are incredibly frustrating, slow, and outdated.

    Loading replies...