Chris Pasternak
Not sure how to handle tenant issue
Hello, Longer story-short, I have a tenant that put in a complaint about a furnace in March. My partner, who was the PM at the time, who has since exited the picture, sent out a technician to repair the furnace. App...
Monica Kovalsky
Property Management
What maintenance and repairs items are typically included in a property management fee?
Rick R.
Ripoff AC repair company threating tenant
The A/C unit in my rental froze up one day during peak summer (in July). I was out of town and I authorized my tenants to contact an AC repair company as my regular AC guy had retired.The AC repair company sent a tech...
Kinjal Patel
ceiling leaked in 3year old house
We have townhouse build in Dec2014 in our portfolio. In 2017, ceiling in leaving room started leaking, right above it is the 2nd bath upstair. We sent technician and found out that leak was happen because tenant fille...
Marat Turgunbaev
Is there such a thing as overpriced service?
I had a toilet overflow in tenants' occupied property the week after the new year. It was hard to reach anyone quickly so I had one technician from Roto-Rooter Plumbing who told me the problem was a clogged drain near...
Austin Youmans
What is an air medium in a heating system?
Got this message from my PM. Can anyone tell me what installing an air medium does?"We received a maintenance request for the above property due to the heat not working properly. I dispatched a technician to inspect ...
Ulisses Terriquez
Newbie From Santa Cruz, CA
Hello BiggerPockets members. I am a newbie from Santa Cruz, CA. My interest is in Commercial Real Estate. My name is Ulisses. I am a certified Toyota Technician looking to reach financial freedom and keep growing. For...
Monica Kovalsky
Property Managers
How do property managers prioritize their workload? For example, if they had 2 clients with 1 building each and got a maintenance call from tenants from both buildings at the same time, whose do they address first? Th...
Umar Farooq
Property management company’s role
Hello BP members, just starting to learn about investing in real estate so my question is what should one expect from property management company. What are their roles and responsibilities and how would that help me?
Jacob Gelinas
Should I replace my gas boiler and water heater?
I bought a three family property almost exactly a year ago and the three gas boilers are about 15 years old. I live in one of the units and had to replace the water heater for my unit in July. Now the first floor tena...