Daniel Pitner
Hot Water Crisis: Low water pressure and spotty heat
The house that my wife and I currently live in will be a short term rental within the next few months, however we have one big issue: I can't solve our hot water crisis!
About 6 months ago our water heater worked ver...
Matt Faix
Should mandatory carpet cleaning come out of security deposit?
With your units that have carpet, do you charge the cost of professional cleaning back to the tenant from their security deposit? Or is that just standard turnover costs that you assume? Wasn't sure how to approach th...
Arov Smith
Itemized deduction and pet fee
Are we required to provide usage split for 'non-refundable' pet cleaning fee as part of move out deduction. The tenant had given $500 refundable cleaning fee and $200 non-refundable pet cleaning fee. After move out, ...
Sada Rafi
Keys not returned and cleaning not done
Hi all, I have 3 tenants living in a house. One has moved out as of Friday, 5 days ago and has taken her key with her. The agreement is to leave the key in the house and let the landlord know. I have emailed her askin...
Michael S.
HVAC drain service - $197
My tenant's air conditioning cut out recently, so I had a company do a service call. End result is $197 for the technician to pour some hot water and bleach down the drain line. The drain had gotten stopped up, w...
Nick Coons
Rental SFH with Pool
I live in Tempe (Phoenix) and my primary residence has a pool. I'm looking to move and to convert my current residence to a long-term rental, and I'm trying to figure out how to deal with the pool. I've read various p...
Mary Taylor
Code Enforcement Violations
I recently purchased a tax certificate from Mobile County. A few days ago, I received a notice from the City of Mobile Municipal Code Enforcement Department addressed with the previous owner's name with my address.Thi...
Ryan Leake
Behind the scenes of my STR management business
As I run my STR mgmt business, I figured I'd simplify and share my company's comprehensive list of daily tasks that we believe deliver the best results:
1. Dynamic Pricing
- Price Adjustments: We take a look at ma...
Steve Balinski
Roommate lease vs tenant lease? Which to use?
Hello,I'm looking to get a roommate in my primary. Can I sign a regular tenant lease with them, or do I need a roommate specific type of lease?
Andreas W.
HVAC maintenance question
I have a SFR with a packaged heat pump unit. The HVAC company I called for an annual maintenance visit said there is nothing to maintain. Package units are pretty much "sealed" units. So my question for HVAC experienc...