Melissa Bovee
Guest complains about cleanliness - How should I respond?
Ugh - not the morning I was hoping for! A guest sent a note last night (after I went to bed) that the toilet was not clean. I was very responsive to her this morning (at 5am her time) and sent $75 through the platfor...
Marc Flynn
Complaining Tenants - Options to use against security deposit
I have a tenant that complains about a lot. I have been very nice about fixing everything that concerns her. I just acquired the property in December, fixed it, and leased it in June
There have been a lot of items th...
Peter Morgan
Evil neighbor keeps complaining petty issues to municipality
Hello,I have a neighbor and it looks like they don't have anything worthwhile to do in their life and she keeps complaining directly to the muncipal authories about any petty weeds or shrubs that grow on front of my l...
Carlos Lez
Tenant complains of intermittent smell from water heater
tenant says “The water heater smells like rotten eggs, sometimes like a foul smell and sounds like almost a gas leak near the water heater at night to clarify.”. I am a qualified engineer with construction skills and ...
Chris MacCary
Neighbor is complaining about my Tenant's Dog Barking
My tenant has a dog that they keep in a large pen in the large side lot to our rental property. The neighbors in the house that borders the side lot are complaining that their dog "barks all night and causes our dogs ...
Luke Carl
The more they pay the less they complain
I got a terrible 3 star review last night on our most popular property. The guest straight up told me it cost them every penny they had to go on this vacation. I wanted to tell her that she has no money because all sh...
Mark A.
What to do with tenant complaining about cleaning?
Just had new tenants move in. We fixed it up and painted it. Sweeped and mopped the floors. Cleaned the floors and fixed everything that needed fixing.The tenant comes in to sign the paperwork and loves it. Within a w...
Toan Hoang
My tenants are complaining the apt smells like weed
New tenants are annoying the existing tenants cause it smells like weed. Its a class B building in a nice area. Never had this complaint before. Hate to piss off good existing tenants. New tenants are professional 20 ...
Luis R.
NEW Tenant complaining about smoke smell after 1 month....
Hello all, Looking for some advise here. New tenant has been in the SFR for a month and just started complaining about a smoke smell that wont go away. She says she has asthma now. She has been complaining for a few m...
Peter Fokas
tenant keeps complaining about mice even after Terminix came
We have a tenant that keeps complaining about house mouse. We had an account with Terminix so had them come in to address. They closed all the holes they found in the apartment, put traps and dicon poison in the apart...