@Jay ThomasThanks for the response.

Any tips on this?

They could claim "something went missing" or was damaged by the worker so that they are not held responsible when they move out. 

Who is responsible for the servicing costs and other costs.

I think he is working with a small circle of brokers in the City and is complacent with his minimal duties. 

Throughout their lease, tenants are responsible for property upkeep.

Here is a little tip I learned. ...

For those of you who have been divorced, you should know that a judge can obligate you to pay child support, alimony, college tuition, private school tuition, mortgages etc...IS IT ILLEGAL for a landlord to ask for the finalized divorce agreement to see what potential FINANCIAL OBLIGATIONS a tenant is/could be responsible for that would affect his/her ability to pay the rent at a new residence?

So will the builder waive his fees?

Thanks in advance for your responses.