Thanks for all of the responses, they were very helpful.

If you gave proper notice to the tenant about how to pay the rent to you, then it is not your responsibility to try to recoup the money from the previous owner.

You're quoting the IRS instructions that have exactly zero legal weight.

But, assuming specs are equal, you want to go with the provider that you trust to be transparent, responsive, and stable.Now, I am not in the Canadian market, so things may be slightly different up north, but generally, your vetting process should be the same. 

Mike, thanks for the response!

Your response is greatly appreciated

Hi Jason, sorry for the late response.

Hi @Christopher Orr and thanks for your response.

I get much faster response with email vs phone tree.

Your responses are greatly appreciated!