I've emailed about it numerous times and they say their IT guys are aware and working on it, but I haven't seen it get much better in quite some time.

Apparently there was a litigation between the HOA of the property and the builders which started on 2008 (townhouses were built in 2003) at the transition period of the property to the HOA and during Common Elements engineering inspections it was found out that the buildings had numerous deficiencies in the construction such as improper construction of decks and deficiencies in the construction of the exterior cladding system stairs and stoops.

The deal was we were to refi together but because of unforeseen circumstances I was unable to secure a loan relative took it upon them selves to start dealing with service provider thus avoiding me hoping to take over ownership I advised them numerous times that the service provider does not own the property I do. 1.

My average vacancy across 7 years is less than .1% and numerous people I know are at zero vacancies across the same time period. 

Problem with most agents is that they simply don't understand investors and/or are not willing to write up numerous offers with investors in order to finally land the one that works.

Joseph numerous times!  

I have created numerous pro forma workbooks including a tool that to specifically analyze MF properties.In addition to running numbers on how a property financially performs at the point of acquisition, it is important to include forward looking data to understand how the project will perform into the future.

I used to do it for clients, and while in QB, you can do it without using numbers for account codes, doing it alphabetically, most CPA's still used a numerical system, such as account 1000 for cash account 3000 for AR.

What's crazy is that there a numerous "second homes" in this project where the owners obviously have offsite mailing addresses (Monterey, CA). 

As an investor I have won numerous purchases using the old double ending trick.