It is limited, but provides some information. 

This is especially true if they cannot provide you photos of before you moved in and photos of the damage.

Moreover, it turns out our drain connects to the main sewer line six houses away, on another street, at the end of the block.The only solution provided by Citizens Energy is to reroute our connection to a lateral drain across the street.

There are several turnkey providers in town who can handle the process for you from top to bottom but you will give up some of the equity for the ease/reduced risk of the transaction.

I've noticed in some cities crime rates vary significantly by pockets/neighborhood, so it's best to do proper research on top of talking other people. 

Just curious if either of you considered any other turnkey providers?

I would provide checkout instruction and checklist, offer a pre-move out inspection, and expect them out on the day that they indicated.  

(So there’s plenty left if you have to sell and pay off the loan while providing plenty of funds if the rehab goes over budget.Then you just figure out how much you want to make if anything.

I don't know how things work in other states, in Texas the TAR (Texas Association of Realtors) listing agreement form is an "Exclusive Right To Sell" listing agreement - stated right there in big print on the top of the form.

Key was getting them to the table and providing us a list of todos.