Few years ago I started feeling there is a need to earn more to support our growing needs perhaps with a second job but that would take away my personal time with my family .I got inspired with my previous landlord who was house hacking with a multifamily, started researching BP and started devouring every resource that came my way and took a big leap of faith and invested in my first multifamily without getting stuck in an analysis paralysis mode upon analysing few deals.While I do like the passive income aspect of a multifamily, I am feeling it's more than second job as it consumes me so much more emotionally and taking me away from my family and I sometimes start feeling if I introduced a new problem to solve an existing problem with this multi-family investment.I am generally a warmly friendly person but ever since I bought my first multi-family and started renting I feel like I have turned somewhat cold. 

Great as I'm not overleveraged at all, but I consume a lot of capital. 

After months of reading this blog and several bigger pocket books I have paid all my consumer debt off and am currently house hacking a row home in Baltimore with my fiance and a roommate.

Personally, I bought what I thought would be my "forever" home in 2014 and sold it in 2018. 

Depending on the amount of units you manage, there is either a good choice to go for the consumer type software that do most that you asked, or if you look for more robust PMS for a larger portfolio, Appfolio, Buildium, ManageCasa and Propertyware might be a good choice as their software is a lot more robust.

@George DespotopoulosI do plan to hold forever, but i do need to cash out as most are free and clear so I have a lot of capital tied up, enough to double my current portfolio size.

I find that whenever we reduce rent, tenants get the expectation that if you did it before - you'll do it forever. 

However I'd still try to modify the design because it does seem really weird from a consumer's perspective, and it also seems like the current/ old version doesn't have the stove next to the sink so it is doable. 

Apparently it has been going for ever and they never told us....so there is water damage and also mold.

The renovation piece of the BRRRR strategy makes it a significantly more time consuming and risky endeavor (you do get paid for that time and risk in additional profits though).